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INDIVIDUAL ORDERS

If you looking for something special I can create it especially for You.
So please feel free to send me description of what you're looking for by e-mail: katarzyna@tvga.pl I will check if it is possible to fulfill Your orders and I will give You information about time of realization and costs.

SHIPPING

All items for sale are ready and waiting for you, so I can ship orders within max. 2-3 working days after payment.
Shipping cost includes insurance and package tracking.
I ship by Polish Post.

COST OF SHIPMENT
The cost of shipment depends on weight of package and destination.
For example: the cost of items weighing up to 2 kg at most cases is about 20USD (to United Kingdom, USA, Canada or Africa).

You can receive item after about 4- 6 weeks.
It is also possible sent by express delivery.

If you're purchasing something as a gift - please count well delivery time.
I have no control over the post office, and shipping can sometimes take a really long time.

PAYMENT
You can pay for purchas goods using PayPal system.
My PayPal e-mail address: katarzyna@tvga.pl

PACKING

Every item will be packaged in bubble wrap envelope or box to keep them safe.

REFUNDS AND EXCHANGES

If for any reason you are not happy with your purchase, you can return it for a full refund of merchandise cost or an exchange within 30 days of the date of your purchase.
The item must be returned in it’s original condition.
You will be responsible for the proper packaging of the return.

Shipping charges are non-refundable for general returns.
Last Updated: 13 Sep 2009 09:44:01 PDT home  |  about  |  terms  |  contact
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